Terms of Use

LoadTakedown (the “Service”) is provided by Lloyd Woolacott, trading as LoadTakedown (“we”, “us”). The Service includes the website at loadtakedown.com and the web application at app.loadtakedown.com.

By creating an account or using the Service you agree to these terms. If you use the Service on behalf of a company or organisation, you confirm you have authority to accept these terms for it. If you do not agree, please do not use the Service.

LoadTakedown is a design aid for early-stage structural design: feasibility checks, option studies and visualising load paths. It calculates tributary areas and vertical loads from the geometry, loads and assumptions you enter.

It is not a substitute for detailed structural analysis, design to the applicable codes and standards, or the judgement of a suitably qualified engineer. The simplified assumptions it uses are described on the How it works page and may not suit your project.

The Service is intended for use by competent construction professionals. You agree that:

• you are responsible for checking your inputs, including drawing scale, units, geometry, loads and load cases, before relying on any output;
• any output must be reviewed and independently verified by a suitably qualified engineer before it is used for detailed design, construction, or a regulatory or building control submission;
• you will not use the Service as the sole basis for any decision affecting the safety of a structure or of people;
• you remain responsible for all professional decisions you make and for the advice you give to your clients, whether or not you used the Service.

The fact that LoadTakedown is built by a Chartered Engineer does not mean that we have reviewed, checked or approved your project or its results. We do not provide engineering services or advice through the Service.

You can use parts of the Service without an account; your work is then stored in your browser on your device. To save projects to the cloud or open them on other devices you need an account.

Keep your login details secure and tell us at team@loadtakedown.com if you think someone else has accessed your account. You are responsible for activity on your account.

You keep all rights in the drawings, PDFs and project data you upload or create (“Your Content”). You give us permission to store, process and display Your Content only as needed to provide the Service to you. We do not sell Your Content or use it to train machine-learning models without your permission.

You confirm you have the right to upload Your Content, for example that you have permission from the owner of any drawings you import. You are responsible for keeping your own copies of important work; export your reports and projects regularly.

You must not:

• use the Service for anything unlawful or to upload content you have no right to share;
• copy, modify, reverse-engineer or resell the Service or its calculation methods, except where the law allows this;
• try to access other users’ data, interfere with the Service’s security, or overload it (for example with automated scraping);
• remove or obscure any disclaimer on reports exported from the Service.

We may suspend or close accounts that break these rules.

Some features are free and some require a paid subscription. Prices and what is included are shown before you buy. Payments are processed by Stripe; we do not see or store your full card details.

Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from the billing settings in the app, and your paid features continue until the end of the period you have paid for. Except where the law requires otherwise, payments are non-refundable. If you are a consumer, nothing in these terms affects your statutory rights.

We may change prices for future billing periods. We will tell you in advance, and you can cancel before the new price applies.

The Service, its software, calculation logic, visualisations and branding belong to us or our licensors. We give you a personal, non-exclusive, non-transferable right to use the Service in line with these terms. Reports you export are yours to use in your projects. Open-source components are listed on our licences page.

LoadTakedown is under active development. Features, assumptions and calculation behaviour may change, and we may add, change or remove features. We aim to keep the Service available but do not promise it will be uninterrupted or error-free, and we may suspend it for maintenance.

The Service is provided “as is” and “as available”. To the extent the law allows, we make no promise that the Service or its results are accurate, complete, fit for a particular purpose, or compliant with any code, standard or regulation.

If you find an error, please tell us through the feedback form so we can fix it.

Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.

Subject to that, to the extent the law allows:

• we are not liable for any loss arising from your use of, or reliance on, results from the Service, including the cost of design changes, remedial or construction work, delay, or claims made against you by your clients or others;
• we are not liable for loss of profit, revenue, business, contracts, data or goodwill, or for any indirect or consequential loss;
• our total liability to you for all claims in any 12-month period is limited to the greater of the amount you paid us in that period and £100.

You can stop using the Service and ask us to delete your account at any time by emailing team@loadtakedown.com. We may suspend or end your access if you seriously or repeatedly break these terms. If we stop offering the Service we will try to give you reasonable notice so you can export your work.

We may update these terms from time to time. We will change the “last updated” date above and, for significant changes, tell signed-in users by email or in the app. If you keep using the Service after a change takes effect, the new terms apply.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, except that if you are a consumer you may also bring proceedings where you live. Questions about these terms: team@loadtakedown.com.